Help in my language

People sometimes find themselves in psychologically distressing situations – for example, due to stress, uncertainty, traumatic experiences, sadness or worries that linger for a long time. In such cases, it can help to talk to someone and find appropriate support in dealing with the distress.

What is psychNAVi Rhineland-Palatinate (psychNAVi Rheinland-Pfalz)?

psychNAVi Rhineland-Palatinate (psychNAVi Rheinland-Pfalz) is a website which helps you find points of contact that offer support for psychological distress and mental illness in Rhineland-Palatinate. The website is aimed at anyone looking to get help for themselves as well as relatives, professionals or people who just want to know where to find support. Most of the services offered by psychNAVi are in German, so it's a good idea to clarify how you can communicate with each other when you make contact.

Where can I find help in my own language?

For people who speak little German or are new to Germany, it is often particularly difficult to find suitable support for themselves or their relatives. There is often a lack of information provided in their own language and a shortage of suitable points of contact. Information on various services that can help is provided on this page.

Migration advisory services

Specialist migration services that can help with questions relating to migration are available throughout Rhineland-Palatinate.
The Refugee Council RLP e.V. (Flüchtlingsrat RLP e.V.) has compiled an overview of the offering across the federal state:

Finding language mediators

Many of the services offered by psychNAVi RLP are in German. To ensure that these services can be
accessed by people without sufficient German language skills also, it is often useful to call in language mediators. If you are looking for a language mediator, you can contact the language mediation centre. Language mediation services available throughout Rhineland-Palatinate are also listed on the website.

Important: Depending on the case, the costs of language mediation may be covered. Coverage of costs must be applied for in advance at the competent cost bearer (e.g. social welfare office). This is often a lengthy process and applications can be rejected. Using trained language mediators plays a key role in ensuring the quality of treatment, so this option is worth exploring. Contact the relevant service
providers, cost-bearers or advice centres directly and ask for support as necessary.

Outpatient medical and psychotherapeutic practices with knowledge of various languages

The doctor and psychotherapist search function on Patient Service 116117 allows you to search
specifically for doctors and psychotherapists who speak your language. You can do this by selecting a language directly at the top of the web page.

In addition, you can search for psychotherapists who speak specific languages on the website of the State Chamber of Psychotherpaists.

Psychosocial centres for refugees

The seven psychosocial centres offer counselling on many issues, information on mental illness and treatment for refugees. This also includes close cooperation with language mediators.